We all know about telephone customer services but how about this...
My washing machine broke so I emailed Aftron via the massively, massive Al Futtaim Group The only email address for Aftron (on the receipt and on their website) was email@example.com
This is the reply:
"554 delivery error: dd Sorry your message to firstname.lastname@example.org cannot be delivered. This account has been disabled or discontinued."
Maybe Vijay Kapur 100 walked out because he couldn't deal with the volume of complaints.
It's quite encouraging that I just laughed this time rather than getting apoplectic with frustrated consumer rage .... I must be adjusting to life here in takethemoneyandrunland.